Customer Service


Customer service is a priority for us at  J.H. Fletcher & Co.™. The service we extend to our customers is unparalleled in the mining industry within the US and abroad. We are never but a phone call away for all your service needs. Don’t hesitate to contact our field service personnel or service center with questions for all your J.H. Fletcher & Co.™ equipment needs.


Customer Service Representatives


Bill Schwab
Office Service Manager
Corporate Office
(304) 525-7811 Ext. 577
Josh Murphy
Warranty
Corporate Office
(304) 525-7811 Ext. 562
Mike Gissel
Technical Support
Corporate Office
(304) 525-7811 Ext. 250


Customer Satisfaction Survey


At  J.H. Fletcher ® Co.™, we are committed to exceeding our clients' expectations through the quality of our products. Your feedback is important in helping us provide the best product possible, and we would like your help. We have provided a customer satifaction survey and would value your opinion. Your response will help us to improve the quality of our products and services that we provide. Please fill out the following survey, and in return for your time and opinion, we will provide you with a Fletcher hat and Quality Assurance Sticker.