ISO 9001:2015 specifies requirements for a quality management system when an organization: 

 

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.

 

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. 

 

J.H. Fletcher & Co. is proud to announce that it has been certified through the world’s most recognized UKAS accredited registrar, The British Standards Institute. The Quality Management System has been evaluated and has been proven to meet the intent of the ISO 9001:2008 Standard. Official certification received: April 2016.